Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 3 469 customers out of 81 277
Bas-Saint-Laurent 0 0 customer out of 123 755
Capitale-Nationale 1 3 customers out of 422 324
Centre-du-Québec 0 0 customer out of 139 755
Chaudière-Appalaches 0 0 customer out of 243 485
Côte-Nord 0 0 customer out of 47 963
Estrie 2 48 customers out of 90 713
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 57 223
Lanaudière 0 0 customer out of 253 326
Laurentides 2 9 customers out of 348 015
Laval 2 23 customers out of 192 343
Mauricie 0 0 customer out of 164 898
Montréal 8 353 customers out of 1 054 324
Montérégie 15 2 116 customers out of 782 702
Nord-du-Québec 0 0 customer out of 22 084
Outaouais 3 68 customers out of 218 731
Saguenay - Lac-Saint-Jean 1 1 customer out of 130 706
Across Québec 37 3 090 customers out of 4 373 624

Updated at 8:16 p.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated every fifteen minutes. Last update : 8:16 p.m.

Across Québec

3 090 customers without power
sur 4 373 624
37 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

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See also