Keep track of the service interruptions on the Web, through your mobile device, tablet or laptop. If the outage seems widespread, listen to your battery-powered radio. That’s why it’s so important to have a battery-powered radio in your emergency kit.
Check whether the power outage affects just your home or business; see whether your neighbours still have power. Check your distribution panel (circuit breaker or fuse panel), too.
Identify your situation to determine the scope of the outage
To avoid short circuits or other damage when service is restored, unplug computers, TVs, DVD players, cell phone chargers and any other electronic devices that may generate heat.
If you’re planning to use fuel-burning heaters, lights, generators or portable stoves designed for outdoor use, you should know that they can cause asphyxiation or poisoning if used inside, because they have no exhaust system to evacuate carbon monoxide.
We recommend that you do not use this equipment indoors.
According to Champter V - Electricity of the Québec Construction Code, generators must be installed by a master electrician (CMEQ membership directory - In French only) to avoid electrocution, a short circuit or fire.
For more information consult the Ministère de la Sécurité publique Web site
Our teams worked hard to restore the service. Verify your home or business, inspect if there are damages to your electrical installations and restock your emergency kit.