Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 1 8 customers out of 80 760
Bas-Saint-Laurent 0 0 customer out of 123 334
Capitale-Nationale 0 0 customer out of 417 528
Centre-du-Québec 3 17 customers out of 138 100
Chaudière-Appalaches 0 0 customer out of 240 983
Côte-Nord 0 0 customer out of 47 983
Estrie 1 22 customers out of 89 952
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 57 067
Lanaudière 1 37 customers out of 249 668
Laurentides 39 2 745 customers out of 342 123
Laval 1 11 customers out of 189 761
Mauricie 1 3 customers out of 163 654
Montréal 1 25 customers out of 1 045 163
Montérégie 2 18 customers out of 770 206
Nord-du-Québec 0 0 customer out of 21 710
Outaouais 0 0 customer out of 215 791
Saguenay - Lac-Saint-Jean 1 11 customers out of 129 938
Across Québec 51 2 897 customers out of 4 323 721

Updated at 8 p.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated hourly. Last update : 8 p.m.

Across Québec

2 897 customers without power
sur 4 323 721
51 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

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See also