Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 1 47 customers out of 79 892
Bas-Saint-Laurent 2 4 customers out of 122 353
Capitale-Nationale 7 116 customers out of 411 782
Centre-du-Québec 0 0 customer out of 136 162
Chaudière-Appalaches 4 10 customers out of 236 737
Côte-Nord 2 13 customers out of 47 765
Estrie 3 3 customers out of 88 976
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 56 497
Lanaudière 0 0 customer out of 246 160
Laurentides 0 0 customer out of 336 119
Laval 2 342 customers out of 188 075
Mauricie 3 397 customers out of 162 447
Montréal 5 197 customers out of 1 035 471
Montérégie 3 31 customers out of 757 050
Nord-du-Québec 1 83 customers out of 20 896
Outaouais 2 20 customers out of 213 409
Saguenay - Lac-Saint-Jean 0 0 customer out of 128 888
Across Québec 35 1 263 customers out of 4 268 679

Updated at 3 p.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated hourly. Last update : 3 p.m.

Across Québec

1 263 customers without power
sur 4 268 679
35 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

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