Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 6 608 customers out of 81 371
Bas-Saint-Laurent 1 1 customer out of 123 918
Capitale-Nationale 4 9 customers out of 423 869
Centre-du-Québec 2 4 customers out of 140 147
Chaudière-Appalaches 4 7 customers out of 244 333
Côte-Nord 0 0 customer out of 48 093
Estrie 3 20 customers out of 90 912
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 57 334
Lanaudière 3 83 customers out of 254 598
Laurentides 5 18 customers out of 349 657
Laval 3 29 customers out of 193 442
Mauricie 2 8 customers out of 165 230
Montréal 0 0 customer out of 1 058 172
Montérégie 8 56 customers out of 786 331
Nord-du-Québec 1 609 customers out of 22 122
Outaouais 15 2 694 customers out of 219 441
Saguenay - Lac-Saint-Jean 3 32 customers out of 130 906
Across Québec 60 4 178 customers out of 4 389 876

Updated at 11:31 p.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated every fifteen minutes. Last update : 11:31 p.m.

Across Québec

4 178 customers without power
sur 4 389 876
60 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

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See also