Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 0 0 customer out of 81 273
Bas-Saint-Laurent 0 0 customer out of 123 762
Capitale-Nationale 0 0 customer out of 421 947
Centre-du-Québec 0 0 customer out of 139 563
Chaudière-Appalaches 0 0 customer out of 243 088
Côte-Nord 0 0 customer out of 47 956
Estrie 1 1 customer out of 90 715
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 57 218
Lanaudière 2 11 customers out of 253 085
Laurentides 0 0 customer out of 347 454
Laval 0 0 customer out of 191 969
Mauricie 7 46 customers out of 164 835
Montréal 0 0 customer out of 1 053 447
Montérégie 9 978 customers out of 781 690
Nord-du-Québec 0 0 customer out of 22 110
Outaouais 1 2 customers out of 218 507
Saguenay - Lac-Saint-Jean 0 0 customer out of 130 703
Across Québec 20 1 038 customers out of 4 369 322

Updated at 6:31 p.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated every fifteen minutes. Last update : 6:31 p.m.

Across Québec

1 038 customers without power
sur 4 369 322
20 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

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See also