Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 0 0 customer out of 80 860
Bas-Saint-Laurent 0 0 customer out of 123 381
Capitale-Nationale 0 0 customer out of 418 416
Centre-du-Québec 0 0 customer out of 138 349
Chaudière-Appalaches 0 0 customer out of 241 497
Côte-Nord 0 0 customer out of 48 011
Estrie 0 0 customer out of 90 099
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 57 013
Lanaudière 0 0 customer out of 250 333
Laurentides 2 12 customers out of 343 271
Laval 1 1 customer out of 190 493
Mauricie 0 0 customer out of 163 824
Montréal 0 0 customer out of 1 045 676
Montérégie 0 0 customer out of 772 062
Nord-du-Québec 0 0 customer out of 21 786
Outaouais 0 0 customer out of 216 219
Saguenay - Lac-Saint-Jean 0 0 customer out of 130 041
Across Québec 3 13 customers out of 4 331 331

Updated at 4 a.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated hourly. Last update : 4 a.m.

Across Québec

13 customers without power
sur 4 331 331
3 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

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See also