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Power outages Be prepared for power outage

After an outage

In addition to reprogramming your clocks and thermostats, make sure to stay safe and follow the precautions that apply to your situation when the service is restored.

What to do when service is restored

If you have to leave your home or business

  • Wait for Québec’s civil protection authorities to give the order to return, or make sure it’s safe to go back.

If you notice any damage to your electrical installations

  • make sure to have them inspected by a master electrician.
  • If you see sparks or broken or frayed wires, notice a smell or feel heat, turn off the power at the distribution panel (circuit breaker or fuse panel). Call a master electrician (CMEQ membership directory - In French only) for advice, if necessary.
  • Gradually turn electrical appliances back on, including heating appliances (e.g., baseboard heaters).
  • Wait until the temperature and humidity have returned to normal before turning electronic devices back on (TVs, stereo, computers, microwave oven, etc.).
  • Don’t walk through water to get to the distribution panel (circuit breaker or fuse panel).
  • Check the food left in the refrigerator and freezer during your absence and throw out any that has spoiled.
  • Restock your emergency kit and provisions.

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