Your rights

If you send us a request to access your personal information, we could require that you identify yourself and provide us with proof of identity to ensure that the request actually comes from you.

If you wish to exercise your rights, we recommend that you begin by consulting your Customer Space or job candidate file. Much of your information can be found there, and you can update it.

For questions concerning your personal information as a customer, do not hesitate to contact customer services.

To update your personal information related to your job application, go to the section entitled Mes documents et informations sur le profil [my documents and profile information] in your file.

You may send a request in writing at any time to one of Hydro‑Québec’s officers responsible for access to documents and protection of personal information. The contact information is provided below:

Hydro‑Québec
C. P. 10000, succ. pl. Desjardins
Tour Est, 12^e étage
Montréal (Québec)  H5B 1H7
Responsable.Acces@hydroquebec.com