Security protection
Do I have a role to play in the security of my personal information?
Absolutely!
When managing access to the secure sections of the website available to you (for example, your Customer Space or your job candidate file), it is essential that you choose a strong password that only you know. This can help prevent potential problems. Your password must be complex enough to prevent someone from guessing it based on information found on social media or the Internet, for example. We recommend that you create a password consisting of a mix of uppercase and lowercase letters, special characters and numbers, and avoid any personal references (in other words, do not use your name, date of birth, etc.). You should also change your password regularly and make sure it is different from passwords you use on other sites.
What should I do if I believe personal information held by Hydro‑Québec about me has been compromised?
If you have reason to believe your personal information has been compromised, please contact our access to information and privacy team.
Who should I contact if I have questions about the Commitment?
You can contact by email our access to information and privacy team.