Six ways to simplify your life

1 - Customer Space: An essential tool

The Customer Space is an essential tool for you to manage your account and understand your electricity use. With 20 online services just a few clicks away, you can find an old bill, see which devices use the most electricity and get other practical information. You can also access your Customer Space easily by installing our mobile app on your smart phone!

2- Energy Performance Indicator: A powerful ally

Take control of your electricity use with the energy performance indicator! Available in your Customer Space, it provides a wealth of information at your fingertips, including a detailed analysis of your electricity consumption and customized recommendations for using electricity more wisely. Understanding how you use electricity and taking action has never been so easy!

3 - Online Billing, Equalized Payments Plan and Pre‑authorized Debits: A winning trio

We want to help you save time and money! With Online Billing, you can say goodbye to paper and missed payments. Just keep an eye on your inbox—you’ll receive a notice telling you that your bill is ready and indicating your payment due date.

Planning your annual budget? Make it easier with the Equalized Payments Plan. You’ll pay the same monthly amount all year round and avoid nasty surprises during the winter.

Enjoy peace of mind with Pre-authorized Debits. The amount you owe is automatically withdrawn from your bank account on your payment due date. No more late payments!

4 - Smart thermostats: Contributing to your comfort

Did you know that heating generally accounts for over 50% of your electricity bill. Hilo’s smart home service, through intelligent devices, is the best solution to reduce your consumption during peak events by automating the temperature settings of your thermostats. It’s offered at $0, and you can save up to 20% on your electricity bill in winter by limiting your consumption during these specific times.

5 - A timer for your outdoor lights: A small change that can pay off

Save energy and simplify your life with programmable lighting timers. Take an energy-saving action by determining the operating schedule of your outdoor lights using a few easy settings. Is it dark out? You can choose to have the lights on until whatever time you want. That way, your lights won’t be on all night long. Whether manual or connected to your smart phone, a timer is always a smart choice! 

6 - Slow cooking: It’s not only practical

Many small household appliances, such as microwaves or slow cookers, can help you use less electricity. Slow cookers use much less energy than standard ovens —up to 80% less. Cooking a delicious meal while saving electricity is that much more satisfying!